Supply Chain

Toward a Sustainable Society

Our group’s purpose is “Driving the Power of Technology and Talent to Co-create Value Together with our Customers for a Sustainable Society.” We committed to providing high quality technical services while conducting business activities with high ethical standards and consideration for social and environmental issues. Amid ongoing globalization, companies are expected not only to comply with relevant laws and regulations, but also to proactively work on solving issues to realize a sustainable society. In order to promote these initiatives together with our suppliers, who are our business partners, we have established the “TechnoPro Group Supplier Policy (the “Policy”),” and clarified the items that we expect our suppliers to respect and comply with when doing business with the TechnoPro Group. The TechnoPro Group will conduct its business activities in compliance with the Policy. At the same time, we ask our suppliers to agree with the Policy, respect and comply with it.

Promotion System

The Sustainability Committee, which is chaired by the President, Representative Director and CEO, discuss supply chain management and its deliberations are regularly reported to the Board of Directors. In addition, each division is required to address the issues discussed and determined by the Sustainability Committee, and subcommittees are established to promote important matters across divisions.


The TechnoPro Group’s initiatives are as follows.

  1. Promotion and support of awareness and understanding
    • We send a “Letter to Suppliers” to all suppliers subject to the Policy, requesting their understanding of and compliance with the policy.
  2. Monitoring
    • Whenever entering into a new contract or renewing a contract, we conduct our own supplier due diligence and contract review to identify risks in advance.
  3. Guidance for Improvement
    • If suppliers’ behavior does not comply with the Policy, we will require suppliers to take remedial actions and provide guidance for improvement.

In addition, we have started to inform our suppliers of the items we would like them to comply with from May 15, 2023.

TechnoPro Group Supplier Policy

The TechnoPro Group has established the "TechnoPro Group Supplier Policy" in order to clarify the initiatives and compliance requirements for suppliers of products and services to the TechnoPro Group, based on the belief that it is essential to work toward a sustainable society throughout the supply chain in order to realize our corporate philosophy, "TechnoPro Group Purpose", through our business activities. Based on this belief, we hereby establish the "TechnoPro Group Supplier Policy" in order to clarify the initiatives and compliance requirements for businesses that supply products and services to the TechnoPro Group.

1. Application and Basic Policies

  • This Policy shall be applicable to legal entities that provide the TechnoPro Group with products and services (hereinafter referred to as “Suppliers”).
  • Based on this Policy, the TechnoPro Group shall strive to build a sustainable and co-creative relationship with its Suppliers based on trust and cooperation, which leads to mutual value improvement. Furthermore, the TechnoPro Group shall pursue sustainability of the products and services provided by Suppliers, as well as fulfilling its social responsibility.
  • The TechnoPro Group shall make decisions on supplier selection, based on comprehensive evaluation criteria in terms of compliance, environment, and respect for human rights, in addition to product and service quality, price, delivery time, technological capabilities, supply capabilities, and other factors.

2. Requirements for Suppliers

  • The TechnoPro Group shall request Suppliers to understand and cooperate to comply with the following items. Furthermore, the TechnoPro Group requests that Suppliers encourage their directors, officers, and employees, as well as their own business partners in their supply chains, to actively comply with the following items.
  1. 1)Compliance
    Rigorous Compliance
    • Maintain compliance with relevant laws and regulations inside and outside Japan, strive to understand international rules, practices, and guidelines, and conduct business activities in a sincere and sensible manner in accordance with social norms.
    Fair Competition
    • Comply with laws and regulations inside and outside Japan that stipulate fair and free trade. Do not engage in unreasonable restraints on trade including private monopolies and cartels, activities that impede free competition, abuse of a superior position by exploiting trading relationships, nor infringement on the intellectual property of others’.
    Prevention of Corruption and Crime
    • Do not be involved in any acts of corruption or crime, including fraud, money laundering, illicit business transactions, or terrorism, and do take sufficient care not to be exploited for such acts.
    Prohibition of Bribery
    • Do not provide, offer, promise, demand, or accept any money or other benefits, directly or indirectly, for the purpose of obtaining any improper business advantage, whether inside or outside Japan.
    Exclusion of Antisocial Forces
    • Reject any requests from antisocial forces or those who are suspected as antisocial forces, and ensure to have no relationship whatsoever with these.
    Rigorous Information Management
    • Ensure strict management of confidential information, specific personal information, and other personal information on the Supplier, its customers, its business partners, and other parties in accordance with relevant laws, regulations and internal rules inside and outside Japan, to prevent leakage, outflow, unauthorized removal, or inappropriate use, by establishing standards and policies to be observed by the employees.
    • Develop standards and policies for employees to follow regarding information security, and ensure compliance with internal rules, strive toward proper use of the Supplier’s various information technology, networks, recording media, and other resources. Take appropriate measures to prevent unauthorized access or intrusion from external sources.
  2. 2)Respect for Human Rights
    Prohibition of Discrimination
    • Do not engage in discrimination for any reason, including but not limited to nationality, race, age, place of birth, occupation, gender, sexual orientation, gender identity, ideology, creed, religion, disability, social status, or family origin.
    Prohibition of Harassment
    • Prohibit any harassment, slander or libel based on gender or status.
    Prohibition of Forced Labor and Child Labor
    • Prohibit forced labor, labor using slavery or human trafficking, and child labor.
    Respect for Freedom of Association and the Right to Collective Bargaining
    • Respect the right of employees to form labor unions of their own free will and to choose to participate or not participate. Allow for the exercise of rights to collective bargaining.
    Appropriate Wages and Work Hour Management
    • Comply with laws and regulations applicable to compensation (including minimum wage, overtime pay, and legally mandated benefits and wage deductions). Give consideration to the payment of a living wage.
    • Comply with applicable laws and regulations to manage working hours and holidays appropriately. Promote work-life balance for employees.
    Ensuring Employee Safety, Hygiene and Health
    • Provide employees with comfortable working environments in consideration of the physical and mental health and safety.
  3. 3)Environmental Issues
    Climate Change
    • Strive to reduce greenhouse gas emissions and mitigate the negative impacts of climate change.
    Sustainable Resource Usage
    • Strive to engage in efficient energy usage, waste reduction, and the creation of recycling-oriented societies.
    Pollution Prevention and Environmental Conservation
    • Strive to conduct the appropriate treatment of pollutants and hazardous waste, consider the natural environment, and preserve biodiversity.
    Water Resources
    • Strive to reduce water consumption, promote efficient use and conservation of water resources.
  4. 4)Product and Service Delivery System
    Ensuring Quality and Safety
    • Ensure that the products and services meet the safety standards set forth by the laws and regulations of each country, and strive to provide accurate information and to thoroughly control quality.
    Business Continuity Plan
    • Strive to establish a business continuity plan to ensure the prompt restoration of core critical operations in the event of unforeseen circumstances, aiming at stable supply of products and services.

3. The TechnoPro Group Initiatives

  1. Promotion and Support for Understanding
    • The TechnoPro Group shall communicate the Supplier Policy to new Suppliers and incumbent Suppliers, strive to obtain their understanding and cooperation, and engage faithfully in sustainability initiatives together with Suppliers.
    • The TechnoPro Group will also conduct support activities such as providing Suppliers with training on sustainability, including human rights and the environment, as needed.
  2. Monitoring
    • The TechnoPro Group shall conduct periodic reviews of Suppliers to assess their compliance with this Policy.
    • The TechnoPro Group may conduct additional investigations, such as visits or requests for information, as necessary, to verify the status of the Suppliers’ activities.
  3. Corrective Guidance
    • If Supplier is found to be incompliant with this Policy, leading to the occurrence of negative impacts on human rights and / or the environment, etc., the TechnoPro Group shall request the Supplier for corrective actions and provide corrective guidance to such Supplier.
    • If the Supplier does not implement appropriate measures for improvement despite repeated corrective guidance, or continues significant deviations from this Policy, the TechnoPro Group may take actions including review of the business relationships with the Supplier.

Published : February 3, 2023