Diversity and equal opportunities
The TechnoPro Group established human rights key areas in the TechnoPro Group Human Rights Policy in Sepetember 2021. In the key areas of human rights, we are working to prohibit discrimination and harassment, realize DEI, and reduce human rights risks.
Disability Inclusion
Special Subsidiary
At TechnoPro Smile Inc., a special subsidiary of TechnoPro Holdings, employees with various disabilities are engaged in a wide range of jobs. In recent years, TechnoPro Smile actively serves customers outside of the Group by supporting their data entry, document scanning, and microfilm digitization, in addition to the operation outsourcing within the Group. TechnoPro Smile plays an important role in helping the TechnoPro Group fulfill its corporate social responsibility (CSR). Furthermore, TechnoPro Smile’s uniqueness lies not only in employing people with disabilities, but also in striving toward “true independence” for its employees through their work. The statutory employment target for persons with disabilities in the private companies is to be raised gradually to 2.5% in April 2024 and further to 2.7% in July 2026. For staffing service industry, which directly hires a large number of employees, achieving these targets is a big challenge. However, the TechnoPro Group has a track record of employing them above the statutory employment rate through various initiatives implemented by TechnoPro Smile*1.
*1：2018-2023 results in the TechnoPro Group, consolidated (cf. ESG Data Book: Percentage of employees with disabilities)
Initiatives to Improve Job Satisfaction
TechnoPro Smile has established a personnel system that appropriately evaluates the efforts and achievements made by its employees and rewarding them with salary increase based on it. In the evaluation process, TechnoPro Smile values not only results but also processes. To this end, it has adopted “Goal Management System,” which sets goals in consideration of individual characteristics, and “Daily Work Report,” which monitors daily achievements. Furthermore, employees with special skills are entitled to have job titles, receive allowances and recognition awards based on their contributions and performance. These initiatives are designed to clarify the goals that they should aim for and to enhance their motivation to achieve them.
TechnoPro Smile works to provide environment where each employee can hone own skills and continue to grow, with the meticulous support of work instructors “Smile Coaches,” who carry out training and skill assessment.
Addressing Social Issues
The number of people with disabilities employed by private companies in Japan has been increasing for 20 consecutive years. However, ratio of physical disabilities, intellectual disabilities, and mental disabilities is 56%, 24%, and 20%, respectively (based on Ministry of Health, Labor and Welfare: “2023 Employment of Persons with Disabilities”), representing the insufficient job opportunities, despite showing increasing trend, for people with mental disabilities. Employment of people with mental disabilities in society still remains low, since it requires appropriate support based on the understanding of the diverse characteristics of disabilities. At TechnoPro Smile, however, we employ a significantly higher percentage of individuals with mental disabilities compared to the private companies. In addition to Smile Coaches in workplace, Consultation Office team, which is a permanent department, provides care and follow-up to employees and related parties such as employment support facilities, ensuring an environment where independence and growth can be achieved through their work.
Ratio of people with disabilities employed （As of July 2023）
*2 Based on Ministry of Health, Labour and Welfare: “2023 Employment of Persons with Disabilities”
Work Environment
Individual circumstances of people with disabilities, such as difficult to commute for long hours (no job opportunities within commuting distance) or uncomfortable working with many people, may hinder them from working even though they have sufficient job capabilities. TechnoPro Smile proactively provides work opportunities for those with job suitability and has established “Telework Center” in 2019 to enable telecommuting to ensure a remote environment for employees.
In recent years, TechnoPro Smile also focuses on accepting graduates from special needs schools, strengthening collaboration with employment support facilities across Japan, thereby aiming to improve working environments and creating job opportunities. Many employees with disabilities are working nationwide, including each service centers in Sapporo, Tokyo, Yokohama, and Fukuoka, as well as remote workers from Hokkaido in the north to Okinawa in the south.
Across gender, nationality, and generations
Support the success of women in the workplace
We are not bound by gender-based prejudice or stereotyped
role consciousness, and we promote, hire, and evaluate fairly based on individual abilities so that each person can realize his or her career vision and life plan. We have many female engineers and researchers working in leadership roles.
Sponsorship for the Waffle Camp
We sponsor the Waffle Camp hosted by Waffle, an NPO that supports women’s empowerment in the STEM field. We are working to promote opportunities for women and expand the foundation of the next generation of engineering talent through sponsorship of the Waffle Camp.
Waffle Camp aims to “eliminate feelings of weakness in IT and science and increase interest in IT” through a program that combines website creation courses and career lectures by working adults working in fields such as IT.
ESG Data Book: Percentage of female employees
Employment of Foreign Engineers
We are focusing on global recruitment, including graduate recruitment in partnership with overseas science and engineering universities. We are building the onboarding system in addition to providing support through Japanese language courses and training to understand Japanese lifestyle and business practices so that all employees can play an active role regardless of nationality, culture, or language differences. Moving forward, we will actively promote human resource exchanges with the Group overseas companies.
Japan’s leading company at the number of mid-career recruitment
Engineers and researchers are now facing inevitable needs to adapt fast-changing technologies as a result of evolution of development methods and rapidly advancing digitalization of society.
The TechnoPro Group, which offers opportunities to participate in a variety of development projects and training curriculums, provides engineers and researchers environment where they can achieve each goals.
The percentage of mid-career hires to total hires is over 70%.
Promoting the success of senior generations
In Japan, due to an increasing healthy life expectancy and legal system enhancements, the number of seniors working beyond retirement age is increasing. For engineers, needs and expectations in areas such as technological succession and career advice are also increasing with corporate demand for senior and skilled engineers.
The TechnoPro Group is working toward an employment support system that enables the senior generation to play an active role whilst maintaining health and peace of mind, including taking into consideration the individual’s workstyle from the perspectives of retirement hopes, ability and health.